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Strive for a better legal world 

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Legal often faces the challenge of not being valued or appreciated. Instead, legal is frequently seen as a source of frustration.

 

The legal team is acting as a firefighter, legal response rates are not meeting expectations, resources and deadlines are tight.

It's time to become the strategic source of the company and accelerate performance and growth.

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 Your challenge 

 Top 3 legal frustrations 

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  • Knowledge gaps and poor document findability or navigation
     

  • ​​Complex, jargon-filled language that confuses clients or stakeholders
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  • Slow response rate, processes and lengthy timelines

 Why would we partner? 
Your goal is to ease the team burden, prevent legal from becoming a helpdesk, accelerate legal responses to meet deadlines, save cost-to-close a case or solve a legal matter. grow the legal practice or legal knowledge (sharing), be smarter with time and ressources and/ or serve more clients, colleagues, or stakeholders

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Legal UX-research​

What's in it for the business? Legal User Experience (or client) research enhances business value by making legal processes more intuitive and efficient, boosting client satisfaction and reducing time waste and (labor) costs.

We want you to have more legal succes stories and become the legal team that makes people happy

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 You are 

General Manager

Business developer

 

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Lawyer

Legal Counsel

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Office director

Strategist

Operational manager

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Official

 We help you 

Take your legal practice to the next level

A step by step

1

Client / Stakeholder analyse

Base your decisions on data, not guesses. We help you understand your customers and stakeholders by gathering and analyzing both qualitative and quantitative data, turning uncertainty into actionable insights.

2

Legal operations mapping

Next, we analyze the current legal operations to identify inefficiencies and areas for improvement. Which legal journeys are healthy and which not.

3

Prioritization of legal journeys

We prioritize and create a detailed mapping of the legal processes to visualize bottlenecks and opportunities.

4

Built or design solution

Based on the analyses, we design a structure for solutions that address the identified problems.

5

Built MVPs, templates, or workflows

We develop minimum viable products (MVPs), templates, or workflows that can be easily implemented. Innovation doesn’t have to be risky. We partner with you to minimize risks by thoroughly testing and refining concepts.

6

Test

Would you invest time and money in developing your business and legal practice without validating it with actual clients and stakeholders? We know we would not. We ensure it is effective and usable.

7

Present and execute

Finally, we present the solutions to and assist with implementation to ensure the legal service(s) are client and succes driven.

Our step-by-step approach 

first step

Cases

Een vrouw zit bij haar computer in een handelskamer
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Increased satisfaction and submitted legal objections through reducing stress and providing insights for sanctioned prospect companies

Challenge When a company is sanctioned by the government and subjected to administrative intervention, the resulting stress and shock can halt production, significantly impacting society. To address this issue, we developed a strategy for a law firm to help companies manage and reduce stress in these situations. Through interviews with sanctioned companies, we identified key pain points and areas where businesses need insight to alleviate stress. By creating visual representations of the impacts and processes involved, we aimed to provide a comprehensive, cross-functional understanding of the effects of administrative sanctions. Approach 1. Analyzing clients and prospects: We began by analyzing the needs and profiles of our existing clients and potential new prospects. This involved understanding their specific legal challenges, the nature of the sanctions they faced, and their operational contexts. 2. Mapping legal operations: Next, we mapped out the legal operations of these companies. This detailed mapping helped us identify critical areas affected by sanctions and the interdependencies within the company's legal and operational frameworks. 3. Prioritization of legal journeys: We prioritized the various legal journeys that companies go through when facing sanctions. By ranking these processes in order of urgency and impact, we were able to focus our efforts on the most crucial areas first. 4. Designing solutions: With the priorities set, we designed tailored solutions to address the identified pain points. These solutions included visual tools such as flowcharts, impact graphs, and interactive diagrams that clearly illustrated the sanction process and its effects on different departments. 5. Development of MVPs, Templates, and Workflows: We developed Minimum Viable Products (MVPs), templates, and workflows to implement our designed solutions. These tools provided practical, actionable steps for companies to follow, helping them navigate the complexities of sanctions more effectively. 6. Testing The solutions were then tested with a select group of companies to ensure their effectiveness. We gathered feedback and made necessary adjustments to refine the tools and processes, ensuring they met the needs of the companies involved. 7. Presentation and publication: Finally, we presented our findings and solutions to a broader audience. This included detailed reports, visual aids, and interactive presentations that demonstrated the impact and effectiveness of our strategy. The publication of these materials helped share our approach with other companies facing similar challenges. Impact The implementation of our visual strategy led to a 13% growth in the law practice, as companies appreciated the clear, actionable insights we provided. Additionally, three new concepts were adopted daily, helping businesses navigate the complexities of government sanctions more smoothly. The satisfaction of both new and existing clients increased significantly, as they felt more supported and informed. By fostering a better understanding through visualizations, we enabled companies to reduce stress and maintain productivity during challenging times, ultimately benefiting society.

Vergadering
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A 300+ Entertainment Company saved many hours through using a new toolkit on quarterly legal stats

Challenge For a well-known entertainment company, we addressed the frustration and confusion surrounding quarterly reports. The board and managers were relying on a massive, unwieldy Excel file, which continually grew with new cases and issues. This made it difficult to extract critical financial provisions or necessary actions, causing delays and stagnation in business operations. Solution To tackle this issue, we developed interactive PDF models with easy-to-use sliders to indicate urgency, financial provisions, and follow-up actions. These user-friendly tools simplified the process of identifying key information, allowing for more efficient decision-making and task management. Approach Discovery We initiated a brief discovery phase with the Board of Directors and the Supervisory Board. This involved interviews and workshops to understand their pain points and requirements. Concept development: Based on the discovery phase, we created two initial concepts for the new reporting system. These concepts were designed to address the specific needs identified during our discussions. Testing We tested the concepts with a select group of users, gathering feedback and making necessary adjustments. This iterative process ensured that the final product was both effective and user-friendly. Implementation After refining the concepts, we delivered the final interactive PDF models. These tools streamlined the reporting process, making it easier for the board and managers to stay informed and act promptly on financial provisions and follow-up actions. Impact The organization has successfully integrated the new quarterly report system, significantly reducing confusion and improving workflow efficiency. Impressed by the results, they have requested similar models and templates for other business processes. This project alleviated the frustration around quarterly reporting and demonstrated the value of clear, interactive tools in enhancing overall business performance.

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Increased student engagement by transforming traditional study material with AI and visuals

Challenge In our latest educational project, we reimagined traditional study materials by integrating advanced visual aids to enhance learning efficiency. Conventional textbooks, often dense with text, were transformed into visually engaging resources. We incorporated infographics, interactive diagrams, and animated videos to make complex topics more accessible and appealing. For example, a detailed chapter on human anatomy was converted into a series of interactive models and step-by-step animated guides. This shift not only made the learning process more enjoyable but also allowed students to grasp intricate details more quickly and deeply. To evaluate the effectiveness of this innovative approach, we conducted a thorough testing phase with 30 students. These students used the new visual-based materials for a semester. The results were compelling: students using the visual tools demonstrated a 3-6 times deeper understanding of the content and completed their studies significantly faster. The visual materials enabled students to visualize and internalize complex concepts, resulting in a more profound and lasting grasp of the subject matter. We also gathered qualitative feedback through interviews with the participating students. They consistently reported that the visual materials made the learning experience more engaging and less intimidating. Many highlighted that the visual aids helped them connect theoretical knowledge with practical applications more effectively. This feedback confirmed that our innovative approach not only accelerated learning but also enhanced overall educational satisfaction. By transforming traditional study materials into visually rich learning tools, we have set a new standard for educational resources, proving that innovative design can significantly impact learning outcomes.

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Anker 1

Is your legal department acting as firefighter and burned out? Investigate in critical needs of stakeholders and build legal explainers, roadmaps, a strong knowledge base, a training portal or FAQ's.

 

Bycatch: lower operation costs.

 Building a business case 

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Litigation graphics and reporting 

 

Policy guides 

 

Roadmaps

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Compliance guides and playbooks 

 

Training material

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Decision supporting materials

What might help your legal practice 

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Contract playbook 

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Representation and pitch decks â€‹

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Strategy overview

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Visual term sheets​

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Current projects

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  • Media case: We resolved a complex legal case using visual explainers in legal documents and materials for oral hearings. We also created an addendum for B2B licensing contracts, reducing deal time.

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  • M&A Toolkit: We developed a toolkit with factsheets, due diligence templates, and data request forms to clarify and expedite premium M&A transactions.

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  • Municipal Collaboration: In collaboration with the municipality, we created a visual policy to educate teams on new legal rules and ensure fair allocation of municipal land. We translated complex regulations into clear, interactive guides.

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  • Educational Support: We are designing visuals with a lecturer to help students understand complex legal matters.

Contact

Thanks

Let's start

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